Your website, in focus.
A PDF report with your Customer Experience Performance Score (CXPS™) and Growth Wheel. See how your website supports Findability, Clarity, Connection, Confidence, and Momentum.
PRICE & WHAT’S INCLUDED
Know what to improve.
Get a plan for what comes next.
You probably already know your website could be better. The harder question is where to start. CXPR gives you an expert review and a practical plan for what deserves attention first.
Compare CXPR optionsOn your executive summary page, CXPS™ gives you a visual summary—a number and Growth Wheel showing where your experience stands against relevant best-in-class principles, weighted for your industry, and why. The delta is the gap between your current experience and relevant best-in-class principles. It highlights opportunities to improve customer outcomes and revenue. CXPS
Human-led. Science-backed. AI-accelerated.
Our terms, explained simply
From today’s experience to your next move
- Jaspurr™
- Jaspurr™ is our closed database of best practices. We’re building and curating it to support expert reviews with relevant research, standards, and guidance.
- CXPR™
- Your expert website review, tailored to your industry, customers, and business goals.
- CXPS™
- On your executive summary page, CXPS™ gives you a visual summary—a number and Growth Wheel showing where your experience stands against relevant best-in-class principles, weighted for your industry, and why.
- The delta
- The delta is the gap between your current experience and relevant best-in-class principles. It highlights opportunities to improve customer outcomes and revenue.
- Your Playbook
- Your Playbook shows what to change to close the gap, why it matters based on relevant empirical evidence, and what to tackle Now / Next / Later.
We explain the evidence behind each recommendation, including where standards or expert judgment apply.
INCLUDED IN EVERY REVIEW
Specific advice. Useful priorities.
Detailed recommendations you can use.
Detailed recommendations with annotated observations, relevant evidence, and clear next steps. Exact, ready-to-use copy updates for headlines, content, and calls to action help you put quick wins into practice.
Now. Next. Later.
Your action plan organizes detailed recommendations into Now / Next / Later, based on likely impact and ease of implementation. Start with high-impact, easy-to-make improvements, plan what comes next, and leave less urgent changes for later.
The delta is the gap between your current experience and relevant best-in-class principles. It highlights opportunities to improve customer outcomes and revenue. Your Playbook shows what to change to close the gap, why it matters based on relevant empirical evidence, and what to tackle Now / Next / Later.
CHOOSE YOUR REVIEW · LAUNCH PRICING
Your website.
Or the bigger competitive picture.
Delivery Promise5business days
CXPR10business days
CXPR+Guaranteed report delivery
after payment is received
CXPR10business days
CXPR+Guaranteed report delivery
after payment is received
YOUR WEBSITE
CXPR™
Your website, reviewed
A focused view of your website’s opportunities, with a clear plan for your next move.
What you get
- A scoped expert review of your public website.
- Desktop, tablet, and mobile views.
- Your PDF report, including your CXPS™ assessment and Growth Wheel, sent by email.
- Detailed recommendations, with observations and rationale.
- Exact, ready-to-use copy updates for quick wins.
- Your detailed recommendations, organized Now / Next / Later by likely impact and ease.
- You’re protected by our Delivery Promise
Guaranteed delivery in 5 business days*
$799 CAD
CXPR vs AgencySave $4,201*84% less than a $5,000 agency reviewDelivery: 5 Business Days (vs 15 business days for an agency review***)
Launch price · Total fee for your website review
Order a CXPRYOUR WEBSITE + TWO COMPETITORS
CXPR+™
Your website + two competitors
A complete review of your website, with competitive context to help you see where to stand apart.
What you get
- Everything included in the CXPR™.
- Two focused scans of competitors’ public websites.
- Desktop, tablet, and mobile views.
- Comparative experience benchmarking across three sites in total.
- A clear view of relative strengths and experience gaps.
- Differentiation opportunities and competitive context for your roadmap.
- You’re protected by our Delivery Promise
Guaranteed delivery in 10 business days*
$1,779 CAD
CXPR vs AgencySave $16,300*91% below the $18,000 agency competitive-review benchmarkDelivery: 10 business days after payment is received
Launch price · Total fee for all 3 websites
Order a CXPR+*Delivery starts after payment is received. We use your brief to select the public pages and priority customer journeys internally. For CXPR+, include the URLs of your two competitors in your brief.
Launch prices include applicable tax. All customers pay in Canadian dollars. Reports are sent in PDF format by email. The Delivery Promise covers report delivery and purchased deliverables. An optional 30-minute virtual Q&A with your expert is free during our beta and limited to questions about your findings and recommendations, scheduled separately and outside the delivery window.
Order your CXPR in under 5 minutes. Then we do the heavy lifting. Order now
One-time review. No subscription. No analytics or administrator access required. Use the recommendations with your existing team.
A few answers before you choose
- Which review fits?
- Choose CXPR to improve your website. Choose CXPR+ when you also want to compare it with two competitors and identify ways to move ahead.
- Will you make the changes?
- Your purchase covers the review and Playbook. Your team or implementation partner carries out the changes; design and development are separate.
- How much work is the brief?
- Complete your brief in under 5 minutes. Choose your industry goals, add your website and audience, and share any concerns. We select the pages and journeys internally.
- What happens after payment?
- We carry out the review and email your PDF within 5 business days for CXPR, or 10 for CXPR+. Your agreed deliverables and delivery timing are covered by our Delivery Promise.
How we calculate the savings and timing comparisons
CXPR is compared with $5,000, the low end of Tara’s historical $5,000–$18,000 agency expert-review fees. CXPR+ is compared with $18,000, the low end of the indicative $18,000–$30,000+ agency competitive-review benchmark supplied by Science of Next. These are comparison benchmarks, not a market-wide pricing survey or an equivalent-scope offer. Percentages are rounded. *** The CXPR card’s 15-day agency comparison uses the low end of the historical 3–4-week expert-review benchmark, expressed as business days. Timing comparisons use 3–4 weeks for an agency expert review and approximately 4 weeks for a competitive review, versus 5 and 10 business days respectively for CXPR and CXPR+ after payment is received. They assume five-business-day weeks and the same start date. Actual scope, availability, fees, and currency vary. CXPR+ adds two competitor evaluations (up to 20 core pages or journey screens per website), not a full agency competitive study. Business results depend on implementation and customer response.
Built around your business
How we choose what to review.
Both CXPR™ and CXPR+™ evaluate up to 20 core pages and journey screens per website. You receive a concise Playbook with an evidence-backed Now / Next / Later matrix of findings and recommendations. Use it with your team to discuss priorities and explore implementation options. CXPR+™ also includes two competitor evaluations (up to 20 core pages or journey screens per website). We select them around your business goals, what your visitors need to do, and the concerns you share during onboarding. Jaspurr helps map the journeys and propose the sample. A senior UX practitioner confirms the selection and begins the review.
For a business with appointments, multiple locations, and an online store, that can include service and location pages, booking steps, products, cart, and checkout. Your report identifies what we reviewed and any access or coverage limits.
Illustrative scope, not a completed audit or verified inventory of Sugarmoon’s current screens. Confirmation screens require suitable test access; any unavailable steps are recorded as coverage limits.
The experience is the brand.
Your brand lives in what people can find, understand, feel, trust, and do. We review how your website delivers that promise—and where it could express your strengths more clearly and boldly.
- Strengths to preserve: what to keep and amplify, alongside what to improve or rethink.
- A signature creative opportunity: one brand-specific idea, with its rationale, practical dependencies, and priority.
- Quick-Win Copy Changes: exact replacements linked to screen URLs, including a recommended version and a bolder alternative for a priority headline.
Included in CXPR and CXPR+. Untested ideas are identified as creative hypotheses, with clear limits on what we can conclude.
Your team. Clear priorities. Evidence-backed next steps.
We believe in your team. Your CXPR identifies practical quick wins, explains the supporting evidence, and gives you clear to-dos and ready-to-use copy to discuss and act on. Priorities reflect your goals and the capabilities and constraints you share with us.
We do not sell design, development, or website builds. Our advice is independent of an implementation sale. Need help making the changes? We can recommend an independent creative or development team at no charge for the recommendation; their work is quoted separately.
How recommendations and implementation work